Cloud Computing in Higher Education: Implications for IT Security and Customer Service

The rate of technological innovation in cloud computing coupled with a sharp increase in enrollment of students at institutions of higher education—particularly in community colleges—is changing the way that higher education Information Technology (IT) departments are doing business within their learning communities. More than ever, IT leaders in higher education are recognizing that the success of their IT department is directly related to how well the IT team works together with faculty, administration and third-party vendors to quickly and efficiently meet the learning community's changing IT needs. Read the rest of the story here.